CURRICULUM VITÆ

Welcome Willkommen Velkomin Selamat Datang

At the heart of it, I'm a problem solver. Digital is my environment I thrive in, but thinking through an end-to-end customer experience starts with a real person at the end of a day, not just a business idea. Often, my mum and dad are my guinea pigs and inspiration, because to them "Digital" means simple. And if it's not, I get to hear about it. Most of us use Digital channels every day, so if we start with ourselves, it's really not that hard to take the next step and look at how others operate in a Digital world. And when I look at how society is now digital, I keep reminding myself of the uniqueness of each individual; cherishing diversity & inclusion, and ensuring that every user, no matter of what mental or physical make-up, is getting a fair go and an accessible, useful journey. Celebrate Global Accessibility Awareness Day (GAAD) on the third Thursday of May each year.

In a nutshell:

  • Over 12 years of web development experience
  • Over 10 years experience in retail digital banking
  • User experience driven
  • Strong senior stakeholder management skills
  • Excellent understanding of financial regulations
    and compliance (including FATCA and CRS)
  • Financial analytical skills
  • Team building and coaching
  • Pragmatic problem solving
  • Data analysis to optimise processes

Citizenship & Work Rights

  • German EU Citizenship
  • Australian Citizenship

CONTACT

Whatsapp / Mobile: +852 9530 7306

Email: legerechristian@gmail.com

Instagram: @christianrenelegere

EDUCATION

Southern Cross University

June 2002 to May 2005,
Coffs Harbour, Australia

Bachelor of Multimedia, Major in Interactive Learning

This degree covered introductions and advanced courses in Web Design & Development, 3D Modeling, Game Design & Development, Audio & Visual Media, Information Technology (IT) and Media Publishing. The Major encompassed additional studies in Instructional Design and Psychology.

 

Bonneville High School

Year 10 to 12, Sep 2000 to June 2002
Idaho Falls, Idaho, USA

High School Diploma

I spent two years in Idaho as a foreign exchange student and completed my years 10 and 11 at Bonneville High School, and completed the remaining credit requirements for my year 12 through Brigham Young University's online portal during my Junior year in 2001/2002, allowing me to officially graduate from Bonneville in the same year.

 

Realschule Freyung

Year 7 to 9, Sep 1997 to June 2000
Freyung, Germany

Secondary Qualification (Mittlere Reife)

I attended Realschule Freyung for 3 years (year of completion would have otherwise been Year 10 in 2001) and obtained my German Secondary Qualification, or Mittlere Reife, as a result of my High School Diploma.

WORK HISTORY

HSBC Group, Hong Kong

Jan 2017 - now

Global Product Owner

In this role I look after the development and delivery of HSBC's browser based online banking platforms for HSBC Group. The Everyday Banking tribe covers all core account and transactional epics for the bank's retail customers. Scrum teams operate in SAFE Agile and are based out of Pune, India, where I spent 5 months on a Short Term Assignment, which is otherwise run out of the Hong Kong and London offices.

 

HSBC Asia-Pacific, Hong Kong

Oct 2014 - Jan 2017

Senior Digital Market Development Manager

As part of this excellent opportunity, I was focused on supporting the development of the Greater Bay (formerly known as Pearl River Delta) proposition for HSBC Digital, China. This involved analysing and benchmarking HSBC's products and services against that of the local banks, and introducing services like WeChat Banking, upgrading our browser and mobile based services, and enable improved digital product and customer onboarding.

 

HSBC Indonesia, Jakarta

Short Term Assignment,
Nov 2013 - Feb 2014

Assistant to the Head of Digital

Assisting the new Head of Digital gave me an outstanding opportunity to develop a new team and impart my product and operational knowledge as quickly as possible to prevent any impact on day-to-day operations.

 

HSBC Australia, Sydney

May 2010 - Oct 2014

Senior Digital Propositions Manager

As a senior manager I looked after the HSBC online banking channel and all of its operations and digital revenue, reporting directly into the Head of Digital. The role required close interactions with customer facing channels such as Contact Centres and the Branch Network, as well as operational and proposition teams that managed payments, FX and digital products.

 

HSBC Australia, Sydney

Mar 2007 - May 2010

Webmaster

I started my career with HSBC as a junior web developer, looking after HSBC's public website. This role allowed me to quickly connect with HSBC's propositions and products and enabled me to optimise SEO, digital application journeys, accessibility standards and marketing content.

 

Renet Pty Ltd, Sawtell

May 2005 - Feb 2007

Webmaster & Relationship Manager

In this digital real estate portal start-up I built customised and templated websites for Real Estate businesses across Australia, and was a relationship manager to over 600 clients from both Realestate.com.au and Domain.com.au.

SKILLS & CULTURE

Skills

  • HTML 5
  • Javascript & Frameworks
  • PHP
  • Photoshop
  • Lightroom
  • InDesign
  • Microsoft Office / Open Office

Interests

  • Digital Accessibility
  • Learning & teaching languages
  • Long distance / speed skating
  • Photography
  • Instructional Design
  • Serving in the community

Languages

  • German (Native)
  • English (Native)
  • Icelandic (Intermediate)
  • Indonesian (Beginner)
  • Hebrew (Beginner)